Help

Can pieces shown in white gold also be made in yellow gold?

All of our pieces can be made in 14K & 18K white gold, yellow gold, two-tone or platinum (please see Product Information).

What is your delivery time?

Each order is a little different. A lot of our basic product and best sellers we stock and can ship overnight. Most special orders on bands, rings and pendants take approximately two weeks. Special orders on bracelets and necklaces may take up to three or four weeks. All delivery times are flexible. Special RUSH orders are possible and can be done within as little as a few days.

How do I open an account?

To open an account, simply fill out a credit application and fax it to us or submit it online. Once your credit is approved, we will set up your account. This can typically be done within two to three business days. If you do not wish to set up an account right away, we do offer COD and Credit Card payment options.

Do you sell blank mountings?

No. Spectrum Diamonds only sells finished pieces.

What color and cut stones do you use?

Spectrum Diamonds use Round Brilliant and Princess cut stones only. Spectrum uses only fine makes. Please see Product Information for more information. We also use sapphires, rubies, and emeralds.

Do you have a sales rep in my area?

We currently have 8 sales representatives across the country. If you fill out a new customer profile, we will have a sales representative contact you at your convenience.

Do you send pieces on memo?

Yes, if we have it in stock we will gladly send it out to you on a short term memorandum.

What are my Payment options?

Orders can be paid for with check, credit card, or COD. Payment terms are based on credit history, reference check and JBT credit report.

Is there a minimum order requirement?

At Spectrum, there is no minimum order.

How long are price quotes good for?

Price quotes are valid for 30 days, as long as no major fluctuations in the gold and diamond markets have occurred. All platinum prices are quoted daily.